Shipping policy

Shipping Policy

Overview

At Iveronia, we aim to provide a clear and convenient delivery experience from the time an order is placed until it reaches you.

Orders are prepared after payment confirmation and handled according to our standard order processing procedures.

Order Processing

Orders are generally processed within:

1–3 business days

During this period, we prepare the items, verify the order details, complete the necessary fulfillment steps, and arrange shipment.

Orders placed on weekends or public holidays may begin processing on the next business day.

Delivery Time

The estimated delivery time after shipment is:

7–15 business days

Delivery times are estimates and may vary depending on the destination, shipping carrier, customs procedures, local delivery conditions, and other circumstances outside our reasonable control.

Shipping Fee

The standard shipping fee is:

$12.99

Orders of:

$39.99 or more

qualify for free shipping.

Any applicable shipping charges will be displayed during checkout before the order is completed.

Order Tracking

Where tracking information is available, it may be provided after the order has been shipped.

Tracking updates may take some time to appear after the carrier receives and scans the shipment.

Delivery Information

Please make sure your shipping address and contact information are accurate when placing an order.

Once an order has entered the shipping process, changes to the delivery information may not always be possible.

If an order appears to be delayed, customers may contact our support team with their order number so that we can assist with the available information.

Delays

Estimated delivery times may be affected by factors such as:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • Public holidays
  • Local delivery conditions
  • Incorrect or incomplete delivery information
  • Other circumstances outside our reasonable control

We aim to provide accurate delivery information and assist customers when unexpected delivery issues occur.

Customer Support

For questions regarding shipping, delivery status, or an order, please contact:

[email protected]

Please include your order number when contacting us so that we can assist more efficiently.

Business Information

Iveronia is owned and operated by QUANTIVRA SOLENIQUE LTD and provides selected home, storage, household, and everyday living products through its official website.

  • BRAND: Iveronia
  • LEGAL COMPANY NAME: QUANTIVRA SOLENIQUE LTD
  • OWNER / REPRESENTATIVE: Han Jian
  • CUSTOMER SUPPORT EMAIL: [email protected]
  • SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
  • Customer Support Phone: +44 7480673880
  • WEBSITE: https://iveronia.com/
  • BUSINESS ADDRESS: 5 Churchill Pl, London, United Kingdom, E14 5HU

We aim to keep the shipping process straightforward and provide clear information throughout the order and delivery experience.