Terms of Service

Overview

These Terms of Service describe the general terms that apply when you access and use the Iveronia website and purchase products through our online store.

By accessing or using the website, you acknowledge that you have read and understood these terms and agree to follow them. If you do not agree with these terms, please discontinue use of the website.

Website Use

Iveronia provides this website for customers to browse products, obtain information, place orders, and access customer support.

You agree to use the website for lawful purposes and in a manner that does not interfere with the normal operation, security, or availability of the website.

We may update, modify, suspend, or discontinue certain website features or content when reasonably necessary.

Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information presented on the website are clear and useful.

Product colors and appearance may vary slightly depending on display settings, lighting, photography, or other factors.

We may correct errors, update product information, or make reasonable changes to product availability and descriptions when necessary.

Orders

When you place an order through Iveronia, you are submitting a request to purchase the selected products.

After an order is submitted, you may receive an order confirmation containing relevant order information. An order confirmation does not necessarily mean that the order has been fully processed or shipped.

We reserve the right to review and decline an order when reasonably necessary, including where product availability, pricing, payment, or order information requires further review.

Pricing and Payment

Product prices are displayed on the website at the time of purchase.

Applicable payment methods are presented during the checkout process. You are responsible for providing accurate information required to complete your order and payment.

Prices and product availability may change from time to time. Any changes generally apply to future purchases and do not affect completed orders except where correction of an obvious error is necessary.

Shipping and Delivery

Orders are processed and shipped according to the information provided in our Shipping Policy.

Estimated delivery times are provided for general guidance and may vary depending on the destination, carrier, customs procedures, and circumstances outside our reasonable control.

Please ensure that your shipping information is accurate when placing an order.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Eligible customers may request a return within the applicable return period. Customers should contact our support team with their order information when assistance is required.

Please review the Return & Refund Policy for further details.

Intellectual Property

The content displayed on the Iveronia website, including text, graphics, photographs, logos, designs, and other materials, is provided for the operation and presentation of the website.

You may not reproduce, distribute, modify, or commercially use website content without appropriate authorization.

Third-Party Services

The website may rely on third-party services or payment providers to support certain functions.

Third-party services may operate under their own terms and policies. Iveronia is not responsible for policies or services independently provided by third parties.

Website Availability

We aim to keep the website accessible and information reasonably up to date. However, temporary interruptions may occur due to maintenance, technical issues, service interruptions, or circumstances beyond our reasonable control.

We may make changes to website content, features, products, or services as part of normal business operations.

Limitation of Information

Information provided on the website is intended for general shopping and product information purposes.

We make reasonable efforts to maintain accurate information, but we do not guarantee that every piece of website content will always be complete, current, or free from minor errors.

Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our website, products, services, or business practices.

The version displayed on the website at the time of your use will generally apply to your use of the website and your transactions with us.

Business Information

Iveronia is owned and operated by QUANTIVRA SOLENIQUE LTD and provides selected home, storage, household, and everyday living products through its official website.

• BRAND: Iveronia
• LEGAL COMPANY NAME: QUANTIVRA SOLENIQUE LTD
• OWNER / REPRESENTATIVE: Han Jian
• CUSTOMER SUPPORT EMAIL: [email protected]
• SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
• Customer Support Phone: +44 7480673880
• WEBSITE: https://iveronia.com/
• BUSINESS ADDRESS: 5 Churchill Pl, London, United Kingdom, E14 5HU

If you have questions about these terms, your order, or our services, please contact [email protected].